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Ross leads the Architectural Design Support team, ensuring you receive the highest level of design and product recommendations. His expertise is built from the ground up: he spent two years working directly in the shop manufacturing products, followed by two years in Contract Fulfillment supporting our Canadian dealer base, and two years of design in the ADS department. This rare, comprehensive background means he possesses a wide variety of product knowledge, giving him unique insight into both the build quality and practical sales application of our products. Ross leverages his expertise to ensure the team delivers solutions that guarantee your projects are designed and specified for success.

Chris is a highly experienced resource dedicated to helping architects and engineers see their vision from preliminary drawings to project completion. His expertise is built on 25 years in the field: he started as an installer and later spent 18 years as a project manager for Clopay Corporation, handling complex rolling and sectional door projects in the Phoenix/Tempe area. This broad, technical knowledge base, coupled with his academic background in architecture, allows him to provide the guidance necessary for confident and timely project execution.

John is an invaluable expert on the Architectural Design Support team, bringing over 30 years of comprehensive experience with Clopay Corporation. He spent the first half of his career gaining foundational expertise in sales, engineering, and technical services, which provides him with a rare, 360-degree view of product design and application. For the past decade, he has channeled this deep product knowledge to the ADS team, allowing him to diagnose complex product applications and offer creative, custom solutions. His vast, cross-functional background ensures he is the proven partner you need to deliver creative solutions for any challenging or conventional application.

Eric is your go-to partner for practical design and product recommendations. His expertise is rooted in his previous role as a Project Manager in Clopay Corporation’s National Account Division (2011–2019), where he managed complex construction projects from start to finish. This extensive, end-to-end experience gives him critical insight into real-world construction challenges, allowing him to diagnose potential issues before they hit the blueprint. Eric leverages this field-tested knowledge to partner directly with architects, ensuring your design vision is perfectly balanced with practical, confident, and timely project execution.

Michael has built a powerful, versatile skill set over his 17 years with Clopay Corporation. His experience began with seven years on the shop floor—giving him deep, hands-on knowledge of product construction—followed by five years in Contract Fulfillment, where he mastered client delivery and sales. Now on the ADS team, Michael uses this invaluable, ground-up perspective to partner directly with architects, ensuring every recommendation is practical, confidently grounded in manufacturing reality, and set up for project success.

Todd is a vital member of the Architectural Design Support team, bringing over a decade of valuable industry experience focused on efficiency and problem-solving. With a background as a Kaizen Coordinator and CI Specialist, Todd's unique strength is his ability to analyze complex design processes, identify bottlenecks, and work collaboratively to increase project efficiencies. His expertise in organization and project management, honed through roles in warehouse operations and inventory management, ensures he can streamline operations and find optimal, practical solutions—making him an essential asset for any firm seeking successful, hassle-free project execution.

Joe is a technical expert who helps architects and contractors navigate complex specifications and the product integration process. With over three decades of technical experience, he knows how to diagnose project needs—from your initial estimate to providing accurate shop drawings and AutoCAD details—helping you find the right solution for your project. He enjoys finding ways to make projects run smoothly and works closely with all internal teams to keep everything streamlined, so you can always count on a successful outcome.

Zachary is your trusted partner for transforming complex design challenges into practical, buildable solutions. He brings a unique, powerful perspective that combines over a decade of hands-on experience as an electronics and maintenance technician with a high-achieving academic background in Engineering Design Technology. Proficient in drafting and design software, Zachary excels at translating architectural visions into precise technical drawings. His background in process improvement and root cause analysis gives him a critical eye for identifying potential issues early, ensuring your project runs smoothly. Passionate about bridging the gap between design and reality, Zachary leverages his field-tested knowledge to ensure every detail is practical and perfectly aligned with your project goals for a confident and successful outcome.

With over two decades of comprehensive experience in the door and dock systems industry, Josh is a seasoned expert in sales, project management, and technical services. He has a proven ability to lead teams, drive profitability, and manage complex commercial and residential projects from estimation to completion. Adept at interpreting intricate plans and specifications, Josh excels in collaborating with architects, contractors, and customers to deliver tailored solutions and efficiently resolve challenges. He brings a wealth of practical knowledge to every project, ensuring exceptional results and success.